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This page explains exactly what data tk111 collects when you open an account, fund it via DuitNow or Boost, and move through the lobby — and what controls you have over that data. Read it before you start, or come back whenever you have a question about your records.
When you create an account on tk111, we collect the details you submit during registration — your name, contact address, and the payment method you link, whether that is DuitNow, Boost, or GrabPay. We also collect session data: device type, browser type, and the pages you visit inside the lobby. This is standard for any account-based platform and lets us show you the right transaction history and account state after login. Transaction records tied to DuitNow or Boost transfers are stored so you can review each deposit or withdrawal from your account dashboard. We do not store your full wallet credentials — only enough reference data to match a transaction to your account and surface it in your history. Cookies are used on the site to keep your session active and remember your preferences between visits. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how your account session behaves. This policy applies to activity on tk111 and to data collected through our account system. It does not extend to third-party payment processors or external wallet providers — those services operate under their own privacy terms. Where local law governs data handling in Malaysia, that law sets the binding standard. Availability of certain features depends on local law and eligible regions.
Not every data interaction on or near tk111 falls under this policy. Here is a clear breakdown of what sits inside our scope and what does not — so you know exactly where our obligations start and stop.
Any data collected when you log in, update your profile, or review your transaction history on tk111 falls fully within this policy. That includes your login credentials, session tokens, and account preferences.
Deposit and withdrawal records tied to DuitNow, Boost, or GrabPay are logged in our system for your account history. We hold the reference data, not your full wallet credentials. The payment processor's own privacy terms govern their side of the transfer.
Pages you visit inside the lobby, the game categories you browse, and the session duration are captured as aggregate usage data. This data is not tied to your identity beyond your account session and is used to keep the platform running correctly.
External wallet providers, DuitNow banking partners, and any linked third-party services operate under their own data policies. Once a transaction leaves our system to a payment rail, that portion of your data is outside our control and outside this policy.
You have real, actionable choices about the data held on your account. The most direct path is your account dashboard — log in and head to the profile or settings section to see what personal details are on file. From there you can correct a name, update a contact address, or check which payment methods are linked to your account. If you spot something that looks wrong — a transaction record that does not match your DuitNow or Boost history, or a detail that needs updating — contact support directly rather than waiting. The support team can pull the relevant record and walk you through the correction process. Response handling depends on the complexity of the request, but straightforward corrections to account details are typically resolved through the same session. If you want to know exactly what data is stored on your account or ask for a copy of your records, that request goes through the support contact listed in the section below. We handle data access requests under the terms of this policy and within the scope of applicable local law.
Log in to your account dashboard and open the profile section. Your registered details, linked payment methods, and transaction history are displayed there. No separate request is needed to view what is already visible in your account.
If any stored detail is incorrect — contact information, linked wallet reference, or display name — edit it directly in the account settings page or raise a correction request with support. We update records once the change is verified.
For any question about how a specific piece of your data is used — for example, how your DuitNow reference number is stored or how long session data is kept — reach out via the support contact on this page.
For formal data access or deletion requests that go beyond standard account editing, contact the support team with the subject line 'Data Request'. We will confirm receipt and handle the request under this policy.
If you have a question about this privacy policy, your data, or a specific transaction record, use one of the contact paths below. Keep your account reference handy — it speeds up any data query.
Open the live chat widget from any page on tk111. State that your query is about data or privacy and the team will route it to the right person. Available through the site when you are logged in.
Send your data or policy question to the support email address shown in your account dashboard under 'Help & Contact'. Include your account username and the subject line 'Privacy Query' so it reaches the right queue.
For self-service corrections — updating your contact detail, reviewing linked wallets like Boost or GrabPay, or downloading a transaction record — go straight to your account dashboard after login. Most changes can be handled without contacting support.
We store account and transaction data on secured infrastructure with access restricted to authorised system functions. Your password is stored in hashed form — we cannot read it, only verify it. Data linked to DuitNow or Boost transactions is kept for as long as your account is active and for the period required by applicable law after closure.
Account records, transaction references from DuitNow and Boost, and session logs are held on secured servers. Access is restricted by role. We do not sell, rent, or share your personal data with marketing third parties.
Session cookies keep you logged in across pages. Preference cookies remember your lobby settings. You can turn off non-essential cookies via your browser settings. Some account features rely on session cookies to function correctly.
We keep account data for the duration your account is open. After an account is closed, we retain the minimum records required by applicable law. Transaction records — including DuitNow and GrabPay references — follow the same retention schedule.
When this policy changes, the updated version is published on this page with a revised date at the top. Continued use of your account after a policy update means you have had the opportunity to review the changes. Check this page for the current version.
The questions below cover the most common things members want to know about how their data is handled on tk111. If your question is not listed, reach out via live chat or the support email in your account dashboard.
We collect the details you submit during registration — name, contact information, and the payment method you link (DuitNow, Boost, or GrabPay). We also log device type and session data to keep your account state correct between visits.
No. We store a transaction reference number to match a payment to your account record — not your full wallet login or credentials. The actual wallet authentication happens on the payment provider's side, under their own security and privacy terms.
Log in and open the profile section in your account dashboard. Your registered details and linked payment methods are shown there. For corrections, edit directly in settings or contact support with the subject line 'Account Correction' if you need assistance.
Transaction records — including DuitNow and GrabPay payment references — are kept for the lifetime of your account and for the period required by applicable law after account closure. The retention period follows local legal requirements where they apply.
No. Once a transaction moves from our system to a payment rail like DuitNow or Boost, that data is handled by the payment provider under their own privacy policy. Our policy covers only data collected and stored on tk111's own systems.
Contact support via email — the address is in your account dashboard under 'Help & Contact'. Use the subject line 'Data Request' and include your account username. We will confirm receipt and handle the request under the terms of this policy and applicable local law.